Graves County’s Courthouse is closing all in-person government services in an effort to help reduce the spread of the COVID-19 coronavirus.
In a release Tuesday, Graves County Judge-Executive Jesse Perry said office staff in the various departments in the courthouse would handle business over the phone, by email or by mail.
Several other facilities have had to change their day-to-day workflow amid the coronavirus pandemic. Despite no cases being reported in Graves County, it has nonetheless made an impact on daily routines.
Mayfield-Graves County Senior Center interim director Charlotte Rodgers said as of Monday they are no longer allowing public access into their facility until further notice. That means many of the social aspects many seniors have come to enjoy, like bingo and cards, has been put on hold.
“They don’t like it, but they understand it,” Rodgers said.
She noted that while the person-to-person practices are suspended, other services such as food delivery and transportation services are still operating for grocery shopping or doctor appointments. The center is still doing Meals on Wheels and seniors can also pull up to the building for carryout meals.
Rogers said, however, if the shut down goes on for too long then they’ll have to consider cutting hours or even laying off some of their staff. But if seniors are in need of something, she said for them to not hesitate calling.
Graves County Public Library has also shut its doors to public access until at least March 30. The library is also implementing some temporary policy changes, such as curbside service. Patrons using the service must call the circulation desk during operating hours, Monday through Saturday, 9 a.m.-5 p.m., for the duration of the closure.
No overdue fees will accrue from March 17 to March 30. Those with library materials may keep them until the library reopens or they may be placed in the drop-box. People with questions can call the library during operating hours at 270-247-2911, ext. 1.
Many local restaurants have disallowed customers from dining on site. The facilities are strictly offering pickup and drive thru for the time being.
Snappy Tomato owner Regina Williams said while her business can still do take out and delivery, not allowing dine-in eliminates 75% of her business, and subsequently affects her staff. Normally, she would have approximately 20 people working, but now it’s down to around three.
“I hope it goes away real soon,” she said. “I think everyone’s in that boat.”
Though the situation has presented new challenges to her pizzeria, she has hope that everyone will make it if they all do their part.
Hoskins BBQ had its first day banning dine-in on Tuesday. Assistant General Manager Tiffany Chandler said it was definitely a learning experience focusing solely on their curbside and delivery services, but went well all things considered.
“We’re very fortunate for the community with their support,” she said. They have also waived their $5 fee for all deliveries $15 or more within a 10 mile radius of the store, she said.
K&N Root Beer Drive In co-owner Patty Fowler said dining in is off limits in their restaurant too, but people can still come in for pickup.
“Just be cautious of your surroundings,” she said. “Most restaurants are double checking their cleanliness, for sure.”
Fowler expressed gratitude for the patience her customers have exhibited.
Other businesses have had to adjust to the current worldwide situation. Brooke Wiles, vice president and director of marketing for FNB Bank, said they will be drive-thru only beginning Thursday and lobby visits will only be available by appointment. In addition, the Wingo FNB facility has been closed for the time being, and prospective customers should go to one of the other locations.
Wiles said they are emphasizing their online services during this time of uncertainty. These changes will remain in effect until the coronavirus pandemic passes.
Mayfield Water and Electric Systems also closed off their lobby to foot traffic while retaining the majority of their regular services. Phone, mail, web, drive-thru, or the night drop box will handle all payments, transactions and service orders.
In consultation with the Tennessee Valley Authority, MEWS and West Kentucky RECC postponed disconnects for a limited time. WKRECC noted bills with due dates beginning March 23 will have their late fees waived.
Starting today, all three of West Kentucky RECC’s businesses offices at Mayfield, Murray, and Benton will be closed to foot traffic. Members are advised to use the drive-thru at Mayfield and Murray, the night deposit boxes at all three locations, online and phone payments, and the kiosks.
WKRECC will also suspend collection of credit card fees for drive thru, online, and phone payments beginning March 23. As the kiosks payments are charged by the kiosk vender, and not collected by WKRECC, their fees remain unchanged.